If the Avira Password Manager app is installed on your mobile phone, you can bypass the password reset and unlock the app with the Face or Touch ID on your device. Once your app is unlocked go to Settings and change the master password. This way you will not lose any data stored in Password Manager.
If you cannot use the above workaround, you will need to reset your master password via the Password Manager dashboard.
- Enter your credentials and click Log in.
- Click Forgot Master Password bellow the Unlock button.
- Follow the instructions.