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Avira vault password recovery

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2 comments

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    Dominik Kowalski

    Hello Hannah,

    Unfortunately we don't support Avira Vault anymore.

    Therefore, you can only use this service if it was already installed on your device before.

    If you use a different device it won't work at all.

    Should you try to login on an existing device and still get this error please let me know.

    Since there is a notification about your credentials I still think that your Avira Vault was used with another account (E-Mailaddress)

    Please make sure you use the same credentials as when you set up your account.

    Thank you!

     

    Best regards,

    Dominik Kowalski

    Customer Service Engineer

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    Hannah Hoolihan

    It was working great on my old phone, but I can’t login on my new one. It doesn’t give me a place to enter my email; however I know it was registered to my current email. Is there no way to recover it just to retrieve my passwords?

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