Avira Password Manager Unknown Error!

Completed

Ramos

July 06, 2020 18:45
Edited

I never had this error with Avira Passwords Manager (Free). I chose to use 2fa then I got this error. I removed the 2fa but still it shows the same error. This is the web-dashboard. No software or plugin. I CANNOT ACCESS PASSWORD MANAGER ANYMORE.

Comments

5 comments

Official comment
Toni Ruch

July 07, 2020 11:46
Hello,

we've had a temporary issue with the Password Manager Platform yesterday evening between 8pm and 9pm. (GMT+1)

This issue impacted:
- Web dashboard loading
- Logins on all platform.
This was only a technical issue on our side.

The issue has already been fixed.

Toni Ruch

Avira Community Manager
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Jacob Skinner

July 06, 2020 18:54
I am having the same issue, commenting to keep track of this post.
0

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Avira Customer

July 06, 2020 18:54
I have the same problem...

I don't even noticed about this error till i needed to re-login in the Avira APM for Opera, i've tried to login by Chrome, Firefox or Opera( normal and GX) without any result, the same error keeps there... .

I would like know what's happening.

Because,

i know my credentials to login very well.

P.S. Even in browsers of my phone, it doesn't work. Just the application for smartphone works.

Thanks
1

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Jacob Skinner

July 06, 2020 19:12
It might be fixed, I am now able to enter my master password
0

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Lars Ahlström

January 06, 2021 22:21
I am not able to enter my new Master password. It just change the screen for 50 mS and then back to the login. Whats wrong now?
0

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