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Using my avira av (purchased on my ipad) on my android phone.

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4 comments

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    Lukas Huptas

    Hello Bob,

    Well, we're a bit confused. If you're purchased a subscription via iTunes (iOS/ macOS) it's not possible to use this subscription also within Google Play Store (Android). 

    If you want to use your subscription within an operating system like iOS/ iPadOS please make sure that you're logged in with the same credentials as which you've chosen while purchasing.

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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    Bob

    Hi Arthur and thank you for the rapid reply. Since it was my intention to use the facility on my android phone I will put this down as an expensive lesson on my part. Thank you again.

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  • Avatar
    Lukas Huptas

    Hello Bob,

    Well, if you want to use our Avira Phantom VPN across different operating systems, please take a look here:

    https://www.avira.com/de/vpn-pro

    With this kind of subscription, just an Avira account is needed and you're able to use it on iOS/ iPadOS and Android as well as desktop operating systems.

    Best,

    Arthur Lukas Huptas

    Avira Community Manager

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    Bob

    Installed the free app on my phone and find that my email accounts are fine apart from outlook which apparently has 9 problems. Have changed the p/w on one of the but app still shows 9. Am I taking the correct action?
    Bob

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