Why can't I enter in a license to renew or with a new subscription?

Completed

Jim Trinh

• September 15, 2020 10:14

In the past there used to be an option to select 'I have an existing subscription' and being able to enter in a serial number for a new sub or renew an existing one. Now there is no option and I'm being forced to purchase any new or renewals through the Avira Store.

Where is the option to enter in a serial number to activate my product????

Yes 0 No

• 

  pascha45

  • September 15, 2020 10:40
  • Edited

  Hello Jim,

  Today, the licenses are linked to the e-mail address immediately at the time of purchase and the license is activated directly. It is no longer necessary to insert an activation code separately.
  If you have received an inactivated code, follow the description below.

  https://support.avira.com/hc/en-us/articles/360010172218-How-do-I-activate-my-Avira-license- 

  If something is still unclear, please let us know, we are happy to help.

  Many greetings

  Note: https://support.avira.com/hc/en-us/articles/360000924057-How-do-I-disable-or-enable-Automatic-License-Renewal-of-my-Avira-product- 

  Yes 0 No

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