I have been locked out of my laptop which was associated with this account after installing privacy pal and enhancing the settings. On restarting the laptop I find myself locked out requesting login details for 'Other User' I have tried both methods at start up using Microsoft Account and Domain password I cannot access my computer Desktop. I have important and personal files on my computer. I have had to purchase a new laptop and download some on my remaining files from cloud storage. I can see other users have experienced this problem too and doesn't exactly inspire confidence in Avira products. Perhaps you can advise. Thank you.
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