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Impossible to contact Avria support. Very disappointing .invasive software. No support

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2 comments

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    pascha45

    Hello,

    As a customer of Premium products with a valid license you can contact the support team directly.


    Maybe you can tell us where your problem is, and we can help you here in the community.
    If something is unclear, please let us know, we are happy to help.

    Kind regards

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    Avira Customer

    Hi Pascha45, 

    thanks for taking the time to reply. 

    The problem is (a) I no longer have an active subscription. It feels strange that a prosepective customer cannot even contact the company?

    (b) my issue that I am trying to find out how an Avira browser extension made it onto my newly installed windows 10. 

    Whilst browsing in chrome recently I had a pop-up telling me the Avira product had been disabled. ....I had installed it in the first place so I am very confused. 

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