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Isn't it time for an AVIRA statement?

Commentaires

6 commentaires

  • Avatar
    Graham Tappenden

    They have given a statement to Heise which you can find on their News ticker, but if I link to it my comment doesn't appear and waits for a moderator.

    0
  • Avatar
    Vinod Pore

    Hi Jens,

    The Avira team is aware of the issue. Please refer to the following KB article for details:

    https://support.avira.com/hc/en-us/articles/20879290968337

    Thanks!

    -Vinod

    1
  • Avatar
    Gavin Lanoe

    They should have a big banner on the homepage with a link to an article with fix instructions.

    This is very poor, all of the machines I am removing Avira from now will never use Avira again and subscriptions have been cancelled. BitDefender FTW!

    1
  • Avatar
    Jens Makait

    I fear that if AVIRA does not quickly come up with a prominently placed statement that describes the problem, the possible consequences and dangers and finally the solution, then many people will look for and find a way far away from Avira. An Avira statement somewhere doesn't help either; it has to go here to the Avira pages and it has to appeal to the user who is searching.
    I find the current silence unbearable.

    1
  • Avatar
    Graham Tappenden

    I have received an e-mail from Avira Support saying that I can now re-install the software, but tbh, that does not help me resolve the issues on some of the client computers that I am dealing with.

    Without some minimal technical details about what caused the issue, why should I trust Avira on my system again?  Why should I recommend it to clients?

    1
  • Avatar
    Eric Borda

    Vinod Pore, many thanks for the link, it's really difficult to find any information.

    On Saturday and Sunday I re-install Windows and on Monday I re-install Avira (at this time I didn't yet know that was Avira the problem). And yes, I can confirm the it disabled the firewall either an Avira update that required to restarting Windows. But I can also say that I uninstall Avira after the restart: Windows it was again totally freeze!

    Ten years with Avira Prime and zero support: I manage to change it either Bitdefender...

    0

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