From other thread "Password mgr in Chrome after uninstall"
"The Avira Community is not a way to contact Avira Support! "
Well, the site says to come her to seek support. Not sure why you would tell me that. It says:
Couldn't find an answer in our knowledge base?
As a free user, you can join our worldwide community and ask experienced users for help.
So that's what I did.
In any event, I have it settled now. You may close this thread.
-
Hello James,
Your issue is not clear to us.
You had the information from the digital assistant Mark that your request is not correct, that you are not logged in correctly. We provided you with a copy because you opened a new thread and did not post in the existing thread, see:You did not provide any information - neither about your Avira access data, your Avira version nor about your OS installation with version number for the last Windows update. We informed you that we do not have access to your data, i.e. not even information about your Windows OS version with the last update version number nor information about your Avira version with the current Avira update number.
Your note: "As a free user, you can join our worldwide community and ask experienced users for help."
Your comment is correct, but take note of our important instruction regarding your missing information "Without access to your Avira installation and specific information about your installation, we unfortunately cannot answer:" "Why does Avira ask me about a password manager when I open Chrome?" With the information provided to us, we are unfortunately unable to get a picture of your request. See the Avira Community Guidelines!
We have also provided you with the Avira Community Guidelines for using the worldwide community, see: "How to create a post?" ⇒ "Details matter":
Here are some examples from the Avira Community Guidelines of what your post should include:"Do you own a free or Pro version?
Which device are you experiencing issues on?
Which product version do you own?
Which operating system are you using?
What have you tried so far to solve the problem?Include as many details as possible in the description so that we can help you quickly and effectively."
The Avira Community is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation, i.e. GDPR-compliant by e-mail with your correct registration via Avira Support. Thank you for your understanding.
We will close your post according to your request.
Kind regards
0
Cette publication n’accepte pas de commentaire.
Commentaires
1 commentaire