Avira keeps deleting programs despite exceptions

Terminée

Lakiesha Smartt

• 19 septembre 2019 21:37
• Modifié

Hello,

Avira keeps deleting two programs from my PC. I have added exceptions both to real time scanner and processes. Upon reboot, Avira has deleted the programs and quarantined them AGAIN. It also does not restore to the original location, instead it puts the files into a 'Restored' folder on my desktop. I am at my wits end. What am I doing wrong?

Thanks in advance.

Oui 0 Non

• 

  Lukas Huptas

  • 20 septembre 2019 13:30

  In this case, the detection is based at a dynamic file. So we highly recommend to submit these files to our APL:

  https://analysis.avira.com/en/submit

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non

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