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Avira setup never stops!

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8 commentaires

  • Avatar
    Customer Service

    Hello Johan,

    could you describe your problem in more detail? It is hard for me to follow your steps.

    On which operating system you try to install Avira?

    Also, a screenshot would be helpful to understand the situation.

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

    0
  • Avatar
    Johan De Bourg

    Hi!

    I get the notification (like every 15 minutes) with the message to finish the setting up. The first time i did according to instructions and as you can se Avira is now allowed to run the computer. Still the Avira Setup is not content. The "Next" button on he second stage never gets active. So the Avira Setup keeps asking me to finish the setup, which should be completed as i see it.

    0
  • Avatar
    Customer Service

    Hello Johan,

    please tell us which MacOS version you use exactly.

    Also, our screenshot on the Finish setting up your antivirus shows the Full Disk Access option. In your window, only the Accessibility is opened. Please check, if Avira is also shown under the Full Disk Access option and the program has the full rights here.

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

    0
  • Avatar
    Customer Service

    Hello Johan,

     

    could you please tell us which MacOs version you use exactly?.

    It is a important information for us which we can then give to our technical department for further investigation.

     

    Best,

    Felix Bär

    Avira Customer Service Engineer

    -1
  • Avatar
    Johan De Bourg

    I'm using macOS Mojave Version 10.14.6. The old hard drive crashed, a new SSD was installed and got back up from Time Machine. I simply needed to uninstall the old Avira and re-install a new version. Upgrade did not work. 

    -1
  • Avatar
    Permanently deleted user

    I´m using macOS Catalina, my Avira version is 4.0.1.42 and i get the same notification 10 in 10 minutes!

    It's annoying me! 

    Please fix it.

    regards,

    Eduardo

    1
  • Avatar
    Permanently deleted user

    THIS! I'm using macOS Catalina too and every 10-15 minutes this notification comes through. I've tried everything!

     

    0
  • Avatar
    jill uhr

    I am using macOs Mojave 10..14.6 and have the same problem. I tried uninstalling Avira and repurchasing and installing. No change. It is driving me loopy. HELP

    0

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