I paid the yearly amount of 49,95 at 12-11-2019 and didn't get a license. Constant mails that i don/t have a secure account.

Terminée

Permanently deleted user

• 16 décembre 2019 09:47

I paid on 12-11-2019 the amount of 49.95 to Global Collect BV my license for the next year for Avira. But i receive constantly emails en warnings that my account is not safe and i must purchase a new license. That is NOT correct. I am sick of it. And as i log in there is no abonnement. And i didn't get a code.

I am pissed. And i cannot make access to an email for support. 

Greatings,

Joan de Moor

Oui 0 Non

• 

  Customer Service

  • 16 décembre 2019 10:54

  Hello Joan de Moor.

  I wrote you an mail with some additional information we need from you that we can help you properly in this case.

  So please check your mailbox and answer me there directly. Thank you.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

   

  Oui 0 Non

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