Avira Phantom VPN stopped working after renewal

Terminée

Permanently deleted user

• 26 décembre 2019 23:00

Hi Avira team Automatically renewed my license and it stopped working Tried the reinstallation several times with no success

Oui 1 Non

• 

  Customer Service

  • 27 décembre 2019 08:26

  Hello Avira Customer.

   

  We recommend that you uninstall your product and then reinstall it.

  Please follow the steps below:

   

  1) Uninstall the product in question and restart your computer.

  If you are not sure how to do this, you can find help here:

  How do I uninstall my Avira product?

   

  Note: If your Avira product cannot be uninstalled via the Windows Control Panel, you will have to uninstall it manually.

  Please click the link below for instructions:

  How do I reinstall my Avira product manually?

   

  2) Now you can reinstall your product by following the instructions below:

  How do I reinstall my Avira product?

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Oui 0 Non
• 

  Permanently deleted user

  • 27 décembre 2019 13:42
  • Modifié

  It’s on IOS/iphone
  Deleted/Reinstalled many times but still not working

  conecting ......

  Oui -1 Non

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