uninstalled avire free on wondows 10

Permanently deleted user

• 5 janvier 2020 10:21

I uninstalled avira free but the ads pop up still appear this is not FAIR if i will have to format the pc to remove that ads i wll give you so poor rating all over the internet. 

I also used the regitry cleaner in safe mode but that ADS still come up. How poor can you be.

 

Bye

Oui 1 Non

• 

  Customer Service

  • 8 janvier 2020 10:59

  Hello Guiseppe.

  Which ADS did you mean exactly?.

  If you uninstalled our product and everything is uninstalled you should no longer get ADS / Notifications from us.

  Please check the Windows installer / uninstaller if there is maybe some avira software left.

  Otherwise I have no clue why you should still get ADS from us.

  Maybe you can also do a Screenshot of that so I can have a look into it.

  Thank you.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

  Oui 0 Non
• 

  Permanently deleted user

  • 11 janvier 2020 13:21

  

  Oui 0 Non
• 

  Permanently deleted user

  • 11 janvier 2020 13:23

  i uninstalled with your tool and i also had to run windows in safe mode, but the ads still pop... see above screenshot

  Oui 0 Non

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