Activation of Avira Pro does not work

Terminée

enrique chan

• 2 juin 2020 21:16

help to activate avira pro on my mobile the activation code does not work pay a year from June 29 and I still cannot activate it

Oui 0 Non

• 

  pascha45

  • 3 juin 2020 11:10

  Hello Enrique,

  Please describe in more detail what is your problem with the activation.

  How you have already proceeded, if you have bought in the Avira Online Shop, if it has ever worked. What you find in your customer account under Subscriptions?

  Here's an instruction manual. Did you follow them?

  https://support.avira.com/hc/en-us/articles/360002883114-How-do-I-install-and-register-Avira-Antivirus-Security-Pro-for-Android 

  You have created a ticket on Saturday and Monday at the Support Team. Without your very precise information - you'll understand - they also will not be able to help you.

  With the answers we can try to activate your license.

  Kind regards

  Oui 0 Non
• 

  Lukas Huptas

  • 3 juin 2020 11:15

  Hello Enrique,

  As already pascha45 claimed correctly, you're leaving us with less information. As an addition to pascha45 comment, please take also a look here:

  https://support.avira.com/hc/en-us/community/posts/360011428957-Avira-Android-Security-Pro-Licence-not-recognized

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

   

  Oui 0 Non

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