Diable Antivirus Pro

Nenad Stjepanovic

• 10 juin 2020 21:42

How can I disable the antivirus pro and salvage the files it gobbled up in the quarantine. It is in an infinite loop of reporting fake alerts. Ignore list does not work. All softwares are valid and never caused any problem. Now AVIRA has an issue. I need to disable, salvage files from quarantine and uninstall Avira. Can someone guide me step by step process? Thank you

Oui 0 Non

• 

  Lukas Huptas

  • 15 juin 2020 10:01

  Hello Nenad,

  We're sorry but cannot understand your request in detail. Could you be so kind and provide us as much information as possible?

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non
• 

  Nenad Stjepanovic

  • 15 juin 2020 16:34

  Avira Antivirus gobbled legitimate personal files. I need to restore them but Avira system is bugged just the same as the Ignore list. I need:

  - restore all my files (I guess I need to save them since I cannot restore them)

  - disable antivirus (it is not working properly)

  - uninstall and reinstall

   

  Thank you

  Oui 0 Non
• 

  Lukas Huptas

  • 16 juin 2020 09:33

  Please submit these files directly to our Avira Protection Labs for a re-analyze of them:

  https://analysis.avira.com/en/submit

  Thank you in advance.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non

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