old licennce key

Permanently deleted user

• 11 juin 2020 15:55

i have a product (1 pc+1 android) for 1 YEAR internet security suite

2016 case(when i buy it.. was 2018 DECEMBER) 

the licence code is not WORKING (BFZZZ-ZZZVF-4PNGW-LVNH2-RMSMQ)

please help me..thank you

Oui 0 Non

• 

  pascha45

  • 11 juin 2020 16:33

  Hello Sifis,

  Your question about the activation code has been forwarded to the support team for examination, as it is a bit older. You will get an answer, it may take a few days.

  If something is still unclear, let us know, we are happy to help.

  Many greetings

  Oui 0 Non
• 

  Lukas Huptas

  • 15 juin 2020 11:27

  Hello Sifis,

  Well, please let us known if you still have a receipt for your purchase. Without a valid invoice, we cannot exchange your license. If you have a receipt please allow us to send you an email for the next steps.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non

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