Phantom VON

Thomas Bieche

• 19 juin 2020 13:39

Dear support Could you please confirm that i can use my subscription on Ios device, although i dis not subscribe through apple? If not, please refund. Regards

Oui 0 Non

• 

  Lukas Huptas

  • 19 juin 2020 13:43
  • Modifié

  Hello Thomas,

  Sadly, you haven't provided detailed information about your license. If you've bought it through our own website, you're able to use it also on your iOS devices as well.

  To gain access, download our Avira Phantom VPN app from the Apple App Store and log in with your Avira credentials.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non
• 

  Thomas Bieche

  • 20 juin 2020 05:31

  Dear Sir
  I have purchased the license on your website, under the transaction number 226985233. I have a 1 year license te multiple devices, Va from 14 June. Sadly i am unable to use it on my iOS phone, as it is not working. Thanks

  Oui 0 Non
• 

  Thomas Bieche

  • 21 juin 2020 03:58

  Dear Mr Huptas, sorry about the spelling mistakes. I have purchased a 1 year license from June 14. It has been a week and the application is still not working on my ios devices. I tried re-installing several times, without success. I am logged in, i checked the settings... Please help!

  Oui 0 Non
• 

  Lukas Huptas

  • 22 juin 2020 12:29

  Hello Thomas,

  Well, you are using different email addresses. Please use your @gmail.com address to log in to your Avira account at your iOS device to unlock the pro version. 

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non

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