Wrong installer on your website?

Terminée

Permanently deleted user

• 11 août 2020 21:56

I can't install Antivirus, it gives me this message every time and hitting OK quits it. Your website says Anivirus worke on 10.13 High Sierra or later, the installer requires the latest Mac OS.

Oui 0 Non

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  Permanently deleted user

  • 11 août 2020 21:57

  This is the Avira installer, it's the same with Antivirus, I tried both installers.

  Oui 0 Non
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  Lukas Huptas

  • 12 août 2020 08:07

  Hello Phil,

  Sadly, this is a known error that will be fixed soon. In the meantime, please use this direct download link if you've not updated your macOS to the latest version 10.15.x:

  https://package.avira.com/download/connect-installer-mac/package/avira_en_fass0____wssupport.dmg 

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non
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  Permanently deleted user

  • 12 août 2020 17:21

  Thanks, I have that installed now.

  Oui 0 Non

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