Antivirus slow startup from HDD drive?

Permanently deleted user

• 14 octobre 2020 09:26

Hi everyone.

It seems that there are plenty of complaints regarding very slow startup of Avira antivirus, and I myself am experiencing the same.

I have a VMware virtual machine (Windows 8.1) for testing purpose, which the disk is stored in a HDD drive.

When I boot the VM, antivirus freezes at startup and I have to wait for a couple minutes to have access.

After everything are settled, and  I reboot the VM, it starts fine.

I suspect that the reboot is fine since the files in HDD are cached.

My machine boots from a SSD and antivirus starts up with no waiting time.

So I think that there are some problem in startup if the boot drive is a HDD.

Any thoughts?

Oui 0 Non

• 

  Dominik Kowalski

  • 20 octobre 2020 08:50

  Hello @...

   

  Of course you are technically right. A SSD will most likely be faster than an HDD drive when it comes to starting  a program.

   

  Unforunately I can only take a rough guess based on the details you provided and since we are talking about a VM, it's not necessarely the most useful thing to go to deep into detail.

   

  I personally recommend you to check if your VM can be empowered with a bit more RAM, since this is something that could directly impact the loading / initializing performance of any program.

   

  If you really want to go into detail, please send a message to our support under support.avira.com 

   

  Thank you and best,

  Dominik Kowalski

  Specialist Service Engineer

  Oui 0 Non
• 

  Permanently deleted user

  • 20 octobre 2020 10:32

  Dear Dominik,

  Thank you for your response.

  I know that running Avira on a virtual machine is not simply the same as running on a solid PC, so I'm not complaining anything but just wanted to share my experience.

  (Just to be sure, my environment is Windows 8.1 with dedicated 8GB ram on a Windows 10 host (32GB ram) with VMware Workstation 16.0)

  The Event viewer on VM says that Avira Real-Time Protection fails to start after waiting for 30000ms.

  I couldn't start the service by hand because it's blocked, and have to wait for a couple of minutes for the service to start.

  I just thought that is there a way to manually restart the service or make the service not give up start-up for more than 30sec.s?

  I see similar posts which I believe not those on VM, but no concrete solution.

  https://support.avira.com/hc/en-us/community/posts/360006315858-Avira-Real-Time-Protection-avguard-exe-fails-to-start-Causing-slow-PC-startup-

  Meanwhile, I quit using Avira on VM.

  On the other hand, Avira on my Windows 10 host works well, and I'm still using it with satisfactory.

   

  Thank you and regards,

  maron

  Oui 0 Non

Vous devez vous connecter pour laisser un commentaire.