Windows 7 bug scaling

Terminée

Permanently deleted user

• 26 octobre 2020 09:10
• Modifié

In the latest updates (Windows 7), the antivirus has become buggy with scaling (the icon has become smaller in size) in the explorer context menu, which is why opening the explorer is accompanied by a freeze for 30+ seconds.

 

 

 

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• 

  pascha45

  • 26 octobre 2020 22:05

  Hello Zooloogorbonus,

  First, we would recommend to general update your Windows system because also Windows 7 is already not fully supported by us and our software and it's a very old operating system. You can try to uninstall the software complete and install the newest version via your avira dashboard / account.
  This perhaps help with the described problem.
  Some technical innovations can become critical with the old system and Windows and Avira no longer update it.

  Customers of Premium products with a valid license can contact the support team directly:   https://my.avira.com/en/dashboard/support/tabs/support 

  If something is still unclear, please let us know, we are happy to help.

  Kind regards

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