Subscription not active even after payment
Terminée
I cannot reach the customer support to resolve my subscription problem. I have made the payment and still my subscription is not active.
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Hello Avira Customer,
If you purchased the license in the Avira online shop, the license will be linked to the customer account and the email address used for the purchase - immediately after payment.
Please log in https://my.avira.com/de/auth/login with this e-mail address in your customer account under https://my.avira.com/de/dashboard/subscriptions/tabs/plans where the license will be displayed and you can install it immediately.
If your license is not displayed, please check the e-mail address you used to register.If something is still unclear, please let us know, we are happy to help.
Best regards and a nice weekend
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