Avira Account emails disapeard from Gmail, email address on account changed. How do I chat with Avira Support?

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Permanently deleted user

• 30 décembre 2020 18:56

Avira Account emails disappeared from Gmail, email address on the account changed. How do I chat with Avira Support?

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• 

  pascha45

  • 3 janvier 2021 16:56

  Hello David,

  You can only contact support if you are logged in into your customer account with a valid licence.
  Log in with the email address at https://my.avira.com/de/auth/login  with which the licence was purchased. You do not want to write an email with it, you have made this email address to your access data to the Avira account. Enter the password you have chosen for your access data.
  Your licence is displayed under Subscriptions https://my.avira.com/en/dashboard/subscriptions/tabs/plans . You can contact the support under the following links:

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  If something is still unclear, please let us know, we are happy to help.

  Many greetings and have a nice Sunday evening

  Oui -1 Non

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