if one tries to cancel automatic renewal

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Permanently deleted user

• 22 janvier 2021 03:00

one gets as an answer "we're sorry to see you go"

does this mean I cannot use the software anymore ?

 

 

Oui 0 Non

• 

  pascha45

  • 22 janvier 2021 08:05

  Hello Pierre,

  When the automatic licence extension is terminated, the licence continues to run and can be used by you until the end of the licence period. You can see this in your customer account  (+ See details)

  https://my.avira.com/en/dashboard/subscriptions/tabs/plans 

  The only notice is that this licence is not automatically renewed after the licence expires, see 2.  NOTE 

  https://support.avira.com/hc/en-us/articles/360000934558-What-is-the-Avira-automatic-license-renewal-and-why-should-I-use-it- 

  If anything is still unclear, please let us know, and we will be happy to help.

  Kind regards

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