Paid $100 Dollars for premium it disapesred and I cant contact the support!!!!

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Permanently deleted user

• 22 janvier 2021 10:09

Paid $100 Dollars for premium it disapesred and I cant contact the support!!!!

Any advice please?!

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• 

  pascha45

  • 22 janvier 2021 11:45

  Hello Alina,

  Please log in https://my.avira.com/de/auth/login  to your customer account, importantly with the email address with which the licence was purchased, especially if several addresses are stored in the customer account at Avira.    Under  https://my.avira.com/en/dashboard/subscriptions/tabs/plans  is displayed your license

  Premium customers with an active licence can contact the support team directly.

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us   scroll down to CONTACT AVIRA

  If you have further questions, it would be nice if you could provide us with more information so that we can get an idea of your device and your installation.
  With the precise information, we will try to give you concrete details.
  Thank you for your understanding.

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings

  Oui 0 Non

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