My computer has many issues since i bought the avira pro

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Jean-Christophe COMET

• 3 janvier 2021 12:47

Since i installed the avira pro 3 weeks ago my computer is full of issues. Firefox doesn t work like before and i can t open most of my documents. It s not the Avira i have known few years ago. And it s impossible to find a phone number to help you. I miss the old Avira

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• 

  pascha45

  • 3 janvier 2021 14:25

  Hello Jean-Christophe,

  We are sorry that you had such a negative experience with the Avira licence.
  It's true, over the years there are many changes that you first have to make friends with.
  But functions should be executed correctly, if not, then something is wrong with the installation.

  As a customer of the Premium products with a valid license, you can contact the support team directly:
  https://my.avira.com/en/dashboard/support/tabs/support 
  or
  https://support.avira.com/hc/en-us   scroll down ⇒ Contact Avira

  Whether by phone or by email, there has been an increased number of enquiries due to the holidays and this can lead to longer waiting times.
  We wish you a quick connection to the support, so that you can be helped with the incorrect behaviour of some functions of your license, i.e. these impairments are stopped.
  We would be pleased if you can use your licence without any problems soon.

  If something is still unclear, please let us know, and we will be happy to help.

  Many greetings and have a nice Sunday

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