lost word program during optimize

Répondu

allan clarke

• 7 février 2021 19:02

I used Avira to optimize my computer to speed it up. During the process my Microsoft Word program disappeared. I completed a restore but still no trace of Word. Any ideas how to get it back. I am not very technical!

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• 

  pascha45

  • 8 février 2021 07:46

  Hello Allan,

  To help you with your request would require accurate information, so we cannot get a picture of your installation.

  • Which OS is installed on your system (exact version number with all current updates)?
  • Which Word program (exact name, age and version number)?
  •  Avira program (exact name of the version, FREE or PRO?)
  • Exact description to the attempts to accelerate.
  • Exact description of how and where you are looking for your Microsoft Word program.

  With the answers and precise information we will try to provide concrete information about your request.

  Many greetings

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