windows 7

Répondu

Permanently deleted user

• 9 février 2021 18:07

Im, running win7... am a prime member... why I,m not able anymore to install my antivirus avira on my desktop ?

 

Oui 0 Non

• 

  pascha45

  • 10 février 2021 07:44

  Hello Nathalie,

  You should think about the use of your OS Win7. Microsoft no longer updates this OS.
  Here the community is a publicly accessible forum, personal data may not be questioned or processed here according to Data protection GDPR. Unfortunately, we have no access to your Avira account.
  Premium customers with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support 
  • or
  • https://support.avira.com/hc/en-us    scroll down  ⇒ Contact Avira

  From there, checks can be initiated to which we have no access - GDPR.  Without precise information it is not possible to tell why the installation does not work any more. Thank you for your understanding.

  If anything is still unclear, please let us know, we are happy to help.

  Many greetings

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