Cost
Répondu
I just paid $99.99 and you sent me an email that it is now %59.99...not cool.
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Hallo Ellen,
Unfortunately, we have to inform you that we cannot provide any information about your license requirements here. The community is a publicly accessible forum, personal data may not be processed here in accordance with the Data Protection GDPR.
Every subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is activated immediately.
Please log in to https://my.avira.com/en/dashboard/home with the email address with which the licence was ordered. This is particularly important if 2 email addresses are stored in the Avira customer account and one email address has not yet been verified.Questions about your licence or about Avira payment processing can only be processed by the support team via your customer account by email in accordance with GDPR. Thank you for your understanding.
Premium customers with an active licence can contact the support team directly:- https://my.avira.com/en/dashboard/support/tabs/support
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- https://support.avira.com/hc/en-us scroll down ⇒ Contact Avira
If anything is still unclear, please let us know, we are happy to help.
Many greetings and have a nice weekend
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