Avira Security for Mac start button not available / cannot be clicked on

Kenneth Kong

• 19 février 2021 06:52

Hi,

The Start buttons for Quick Scan, Full Scan, and Smart Scan are not available (buttons are in white) and cannot be clicked on.

I have been using the app everyday but this just happened today.

Does anyone have any suggestion on how to fix it?

Thank you for your help.

Regards,

Oui 0 Non

• 

  Kenneth Kong

  • 19 février 2021 06:54

  App version is 1.4.3

  MacOS is 10.15.7

  Oui 0 Non
• 

  Barbara Wassenaar

  • 22 février 2021 14:55

  I have the same problem.  Can't click on any scans or set up scans.  I'm using OS 11.2.1, Avira Security Prime 1.4.3

  Oui 0 Non
• 

  Barbara Wassenaar

  • 22 février 2021 15:04

  Kenneth-- I uninstalled and reinstalled. Now it is working.  Give it a try.

  Oui 1 Non
• 

  Kenneth Kong

  • 24 février 2021 10:57

  Hi Diane, I did that too and it worked so far. I am going to observe it for a couple more days. Thank you for your two replies. 

  Oui 0 Non

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