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One Drive and AVIRA PRIME

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    pascha45

    Hello Andreas,

    Could you please be so kind as to provide us with additional information?

    Please more details about:

    • Your OS, exact version up to date with all updates
    • Exact access details to OneDrive
    • Exact details on how to proceed with the Prime installation
    • Have you made any other changes
    • Do you get an error message? (Screenshot)

    The community is a freely accessible forum, personal data may not be processed here according to the data protection GDPR.
    Premium customers with active license can contact the support team directly:

    The support team may initiate further checks of your installation, which we do not have access to here. In addition, correspondence can be conducted via email in a GDPR-compliant manner.
    We regret not being able to give you a concrete answer here to - What can I do?
    With the answers and precise information we will be happy to help you with concrete details.

    Many greetings

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