I have paid for Prime and cannot get license goes round and round in site
Répondu
paid for prime 3/15/21 ref # 265367072 and the site still says no subscriptions and won't let me do anythihng need license
-
Hello Barbara,
We have removed the reference number from this public forum for your security.
Please make sure that you are logged in with the correct email address, namely the name, email address and correct provider you used when ordering the licence.
This is especially important if you have several e-mail addresses and different providers in your Avira account.
Your E-mail addresses are stored in your Avira customer account, which should be known to you.
In addition, check whether your email address is verified with the activated licence, this is also important.You have already contacted the support team with questions about the licence, created a ticket and received answers. Please stay with the support team, unfortunately we are not allowed to process personal data here according to the Data protection GDPR.
Questions about your license or Avira payment processing can only be processed by the support team via your customer account by email in accordance with the GDPR. Thank you for your understanding.
If anything is still unclear, please let us know, and we will be happy to help.
Many greetings
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
1 commentaire