Cannot install in a new device

soca galvan ricardo valentin

• 24 avril 2021 19:06

I have a paid Avira product but I cannot install it on a new device. Could you help me, please?

Oui 0 Non

• 

  pascha45

  • 24 avril 2021 19:51

  Hello Soca galvan ricardo valentin,

  We would like to help you. Which Avira version is it and on which operating system should it be installed?
  Do you have the licence stored in your Avira customer account under ABOS?

  https://my.avira.com/en/dashboard/subscriptions/tabs/plans 

  Here is a description for the Prime version:

  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Maybe this will help you - also to describe your version and the OS.

  With the answers and your questions we will try to help you with the installation.

  Many greetings and have a nice evening

  Oui 0 Non

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