Constant Threat Blocked messages for Mac (Big Sur)

Permanently deleted user

• 26 avril 2021 15:35

I'm getting a constant deluge of Threat Blocked messages after I re-installed Outlook on my Mac (running Big Sur 11.2.3). I'm ready to turn off Avira - Can't work like this.

Oui 0 Non

• 

  pascha45

  • 26 avril 2021 19:17
  • Modifié

  Hello Yo Be_Low,

  We regret the difficulties with the Avira software.  Unfortunately, we cannot form a picture of the behaviour of the new Outlook installation without more detailed information.

  • Was there a reason for the new Outlook installation?
  • Did the previous installation work correctly?
  • Please give details of the installed Outlook version.
  • What have you done so far to solve the problem?

  Premium customers with a valid licence can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  From there, technical checks of your installation can be made, which we do not have access to here in the public forum.

  If something is still unclear, please let us know, we will be happy to help.

  Many greetings

  Oui 0 Non
• 

  Permanently deleted user

  • 26 avril 2021 18:16

  I was having a problem with search in Outlook. Microsoft said the solution was to uninstall and re-install the Office suite, which I did. Now, I'm getting these constant Avira Threat Blocked messages. Avira worked previously, or at least I assume it did. It certainly didn't generate an alert every 30 seconds.

  I'm using Outlook for Mac v16.48 from an Office365 subscription.

  Can you please let me know if these are legit threats, or something that needs to stop (I suspect the latter). My guess is that the new install of Outlook is being misinterpreted by Avira.

  Oui 0 Non
• 

  pascha45

  • 26 avril 2021 19:38

  Hello Yo Be_Low,

  Without precise information, we cannot give you any information.
  Your installation would have to be checked to classify this behaviour. After that, only then is it possible to answer your question - whether "these are legit threats."

  Premium customers can contact the support team directly to clarify your inconvenience. Please have a look at our previous recommendation with the corresponding links.

  We regret that we cannot give you a recommendation here - without checking your installation. Thank you for your understanding.

  Best regards

  Oui 0 Non

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