Avira RTP stops working after every MacOS Update

Sean Wells

• 21 mai 2021 05:24

I'm on Big Sur and every MacOS update, Avira stops running and won't allow me to re-enable Real-Time Protection.  I have an active, paid for, AV subscription and the only solution seems to be uninstalling and re-installing the application anytime the OS gets an update.  Has anyone else seen this or experienced it?  Is there a fix for it?  It's like it loses the registration in the security settings.

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  pascha45

  • 21 mai 2021 08:03

  Hello Sean,

  We regret your inconvenience with your Avira installation.
  Unfortunately, we cannot provide any information about the strange behaviour without further details.
  To get an idea, it would be very helpful if you could provide us with the exact data and with the last update numbers - exact information about your Mac and the current details of the Avira licence/installation. These are needed for further investigations. Thank you very much for your understanding.

  With the precise information, we will try to help with concrete details.

  Kind regards

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  David Arday

  • 23 juillet 2021 01:40

  I'm still running Mac OS Catlina, but the latest security update just disabled my Avira subscription, too, on both my Macs! I haven't been able to troubleshoot it, either. Getting annoyed with paying a subscription for something that doesn't work.

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