I need an answer right away! BLACK SCREEN WHEN I OPEN AVIRA!! DON'T EVEN KNOW IF I'M PROTECTED!!

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Permanently deleted user

• 28 juillet 2021 19:54

HOW CAN I CONTACT AVIRA SUPPORT!!?????

I've  looked everywhere!! don't even know if I'm protected because when I open avira all I get is a BLACK SCREEN!!!!

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• 

  pascha45

  • 7 août 2021 18:19
  • Modifié

  Hello Daniel,

  Premium customers with an active license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support 
  • or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  Without more information about your installation, we cannot get a picture of your contribution.

  • BS, exact version number and current updates
  • Your Avira version, exact version number
  • Exact installation procedure

  Did the installation ever work?

  We cannot say whether you are protected with the information available to us. Thank you for your understanding.

  We will be pleased to help you with the answers and precise information.

  Many greetings and have a nice weekend

  Oui 0 Non

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