license

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ali aldhaheri

• 11 septembre 2021 15:20

Hello,

I have bought Avira Pro but I have not yet received any Email or license key and it's been 7 hours now .

my reference number :  293xxxxxx

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• 

  pascha45

  • 16 septembre 2021 13:48

  Hello Ali,

  Your reference number has been removed for your protection.

  With your information, we cannot get an answer to your question.
  Please check your email addresses, was the order displayed there? Did you log in to your account with the email address that was used to order the license?

  Every subscription purchased in the Avira online shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  Check your order details and check the order email address to see whether it is stored and verified in the Avira customer account.
  Unfortunately, we do not have access to your customer account here. We are a publicly accessible forum, personal data may not be processed here in accordance with the Data Protection GDPR.
  We regret not being able to give you a concrete answer to your question. Thank you for your understanding.

  Many greetings

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