Phantom VPN

Terminée

ROBIN DRINKWATER

• 16 octobre 2021 09:59

VPN will not connect on my laptop (Windows). Was working up until today.  I have Avira Prime paid membership.

Any idea why?

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• 

  pascha45

  • 16 octobre 2021 13:55

  Hello Robin,

  Have you changed any settings?

  Unfortunately, we don't have any information about your installation and settings. We do not have access to your customer account from the community. The community is a publicly accessible forum, personal data cannot and must not be questioned or answered here according to the Data protection GDPR. The information can be exchanged with the support team via email in accordance with the GDPR. Thank you for your understanding.

  Premium customers with a valid license can contact the support team directly:
  https://my.avira.com/en/dashboard/support/tabs/support
  or
  https://support.avira.com/hc/en-us   scroll down to Contact Avira

  If something is still unclear, please let us know, we are happy to help.

  Best regards and have a nice weekend

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