Avira Prime VPN not staying on

Terminée

Arthur Hamm

• 16 octobre 2021 22:40

I recently upgraded to avira prime. Under privacy VPN there is supposedly a box to click on to keep VPN always on.  However every time I log out VPN gets turned off.  Is there a way to truly keep VPN always on so I don't have to reconnect everytime I log back in?

Oui 0 Non

• 

  pascha45

  • 17 octobre 2021 08:03
  • Modifié

  Hello Arthur,

  Have you installed the following instructions accordingly
  Start the VPN function of your Avira Security for Windows together with the operating system – Official Avira Support | Knowledgebase & Customer Support | Avira

  Here in the community, we have neither access to your customer account nor to your settings. If the problem persists, Premium customers with valid license have the option of contacting the support team directly. Your settings and information can be exchanged with the support team via email in accordance with GDPR:
  https://my.avira.com/en/dashboard/support/tabs/support
  or
  https://support.avira.com/hc/en-us   scroll down to Contact Avira

  Thank you for your understanding.
  If anything is still unclear, please let us know, and we will be pleased to help.

  Best regards and have a nice Sunday

  Oui 0 Non

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