How can I delete an old device from my account
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I have a three year subscription and in the meantime I have a new device and the original one does not exist anymore. How can I remove the old device so that it does not occupy a license count on my subscription?
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Hello Sandra,
Please have a look at the following instructions.
You can click on the gear wheel under devices at the top and then select REMOVE.
If anything is still unclear, please let us know, we will be pleased to help.
Kind regards
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