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Hello 章 田島,
Please log in to your customer account with the email address you used to order the license. You have 2 email addresses stored in your Avira customer account.
Each subscription purchased in the Avira online store is assigned to a customer account, which is always registered to the email address used for the purchase and is automatically activated under this email address.You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum in accordance with the Data Protection Regulation GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account by e-mail, GDPR-compliant. Thank you for your understanding.
If you are logged in correctly (with the e-mail address of your order and the password you have chosen), your license will be sent to you at
https://my.avira.com/en/dashboard/subscriptions/tabs/plans
and can be installed from there.If something is still unclear, please let us know, we are happy to help.
Many greetings
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sorry supporter,2nd id has been locked and it may be used for purchasing.
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