Payment not authorized
Terminée
When i try to renew my plan keep getting error .
Payment not authorized
Please help me
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Hello Amit,
It is unfortunate that you are having problems paying for the license. We cannot help you with this issue.
You have already contacted the support team several times and received instructions there. If you still need clarification, please continue to contact the support team.You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.
We are sorry, but your difficulty with the payment of your license can only be handled by the support team, you already know the way. Unfortunately, we do not have access to your customer account.
If something is still unclear, please let us know, we will be happy to help.
Best regards
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