renewal not happening

Terminée

Anantram Ganapati

• 17 décembre 2021 11:10

My credit card keeps getting declined. there is no problem . 

my subscription needs renewal

Oui 0 Non

• 

  pascha45

  • 23 décembre 2021 18:44

  Hello Anantram,

  Unfortunately, we cannot see why your credit card is not accepted.

  Here you can find the payment options:
  What payment options does Avira offer? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Did you read and follow the instructions below?
  European Payment Services Directive2 (PSD2) and the new Strong Customer Authentication (SCA) policy. – Official Avira Support | Knowledgebase & Customer Support | Avira

  If something is still unclear, please let us know, we will be pleased to help.

  Merry Christmas, all the best for the New Year and stay healthy.

  Oui 0 Non

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