please cancel now my subscription as i have another 3 year plan given as a gift

Terminée

Permanently deleted user

• 30 décembre 2021 11:40

please cancel my subscription completely

I fail to put new 3 year plan from another company. please remove Avira

 

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• 

  Permanently deleted user

  • 30 décembre 2021 11:42

  please help kindly remove Avira from my Laptop

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• 

  pascha45

  • 31 décembre 2021 12:30

  Hello Sheila,

  You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account by email in accordance with GDPR. Thank you for your understanding.

  We cannot cancel your license, we are not authorized to do so. This can only be done by the owner of the license.
  Cancel your Avira subscription – Official Avira Support | Knowledgebase & Customer Support | Avira

  We also cannot remove your installation from your device. We have no access to your device. You can only do that yourself on your device.
  Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, we do not have access to your customer account, so we cannot change your installation or uninstallation on your device.

  If something is still unclear, please let us know, we are pleased to help.

  Best regards and best wishes for the new year.

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