Losing 90$

Terminée

Jake Briscoe

• 14 janvier 2022 23:39

I've just paid 80$ for a years subscription for a vpn but it's saying I ran out of traffic and I need to pay for it and i paid 10 for an month but it's still telling me to pay what should I do?

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• 

  pascha45

  • 15 janvier 2022 06:55

  Hello Jake,

  If you have purchased a license, and you see a "Traffic limit" of 500 MB, then activation of your license is not correct. If VPN Pro is working correctly, there is no limit and no limit is displayed.
  Please check your installation of your paid VPN connection.

  
  Questions about your license or payment processing can only be handled by the support team via your customer account via email in accordance with GDPR. We have just seen that you have also contacted the support team and have already created a ticket there.
  Your contract documents are with the support, from there you will receive further information in your ticket.

  Thank you for your understanding.

  Best regards and have a nice weekend

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