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Tapio

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    pascha45

    Hello Tapio,

    Unfortunately, you did not give us any information about your license or your OS. Without precise information, inconveniences are difficult to resolve.

    You are writing here in a publicly accessible forum, personal data cannot and must not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

    Here you will find instructions on how to get a refund, we do not have any data about your license and your customer account here in this publicly accessible forum. We can not refund, we have no authorization to do so, only the owner of the license can do that.

    Request a refund for your Avira order – Official Avira Support | Knowledgebase & Customer Support | Avira

    If something is unclear, please let us know, we are happy to help.

    Many greetings

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