Mrs Pat Bilger

Terminée

Permanently deleted user

• 22 février 2022 22:02

I no longer need this and I want to Cancel any Renewal I did NOT even know it was coming up . I go forwarding . So I am writing to CANCEL any RENEWAL there is attached to this Account ID :GHFR74U Plan ID -12AMC_KU47U

Thank you 

Mrs Pat Bilger _

215-637-3750

Oui 0 Non

• 

  pascha45

  • 23 février 2022 06:39

  Hello Pat,

  You have 2 email addresses stored in your Avira customer account. Please log in to your Avira customer account with the email address you used to order the subscription, then you will see the license under Subscriptions:

  https://my.avira.com/en/dashboard/subscriptions/tabs/plans

  If no subscription is displayed there, the access data is not correct.
  Each subscription purchased in the Avira online store is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

  Please have a look at the information, maybe you will find a solution:
  FAQ: No valid license in Avira customer account despite purchase/ license renewal – Official Avira Support | Knowledgebase & Customer Support | Avira

  If something is still unclear, please let us know, we are pleased to help.

  Many greetings

  Oui 0 Non

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