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Avira Prime Mobile

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5 commentaires

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    Permanently deleted user

    I meant how many devices can you use it on when you subscribe? I know that you have the option of 5 or 25 devices with Avira Prime, but not the mobile version.

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  • Avatar
    pascha45

    Hello D Low,

    Your question is not quite understandable for us.

    5 devices can be registered to use the different apps of this license. The license contains 4 operating systems with different functions. The same is true for 25 licenses.

    To use this license on mobile devices, this mobile device must be registered. On mobile devices, the apps can only be used if they are registered in the license, whether iPad, iPhone, tablet or Android devices.

    Here you can find instructions for Prime installation:
    How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

    Without being logged into your Prime license, no mobile device will be able to use the Prime version apps.

    If anything is still unclear, please let us know, we are pleased to help.

    Kind regards

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  • Avatar
    Permanently deleted user

    What l am referring to is that it says the yearly subscription for Avira Prime is £51.99 a year and the subscription for Avira Prime Mobile is £21.99 a year.

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  • Avatar
    pascha45

    Hello D Low,

    You have already been in contact with the support team, also about this question, the question about 5 or 25 devices.

    You have also replied with a "no-reply" email. This is a notification email that is only used to inform you of a new comment in your post.

    It also states:

    "You are receiving this notification because you subscribed to post updates.
    Please do not reply to this message. Email replies do not update content in the Help Center."

    The "no-reply" emails are immediately deleted and unfortunately cannot be read in the post. 

    Therefore, we would like to ask you to stay in contact with the support team about this issue.

    We do not have access to your customer account, this is only possible from support. Thank you for your understanding.

    Kind regards

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  • Avatar
    Permanently deleted user

    Yes, l have been in contact as regards the difference between Avira Prime subscription, which covers 5 devices and the Prime Mobile subscription. I must have sent it to the wrong email address, the no-reply one. As l am primarily interested in the unlimited VPN, l am now having a look at these and shall try various free trials of different ones, in order to ascertain which of these performs best.

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