Cannot view report after virus scan competes

Répondu

Albert Rodgers

• 10 mars 2022 16:51

I am running Avira Free Security version 1.1.62.27078 on Windows 11. For the past week or so I have been unable to view the reports generated after a virus scan completes (Full Scan, Quick scan, or Custom scan). I have to go into the C:\ProgramData\Avira\Antivirus\REPORTS folder, open the latest .avl file and find the name of the corresponding LogFile for that scan, and then open that log file to see the scan results.

How can I (or Avira) fix this issue so that the Report button works?

Thank you.

Oui 0 Non

• 

  pascha45

  • 11 mars 2022 14:16

  Hello Albert,

  You write:

  For about a week now, I have been unable to view the reports that are generated after a virus scan ... are no longer displayed.

  
  And before that, they were displayed? Did you change any settings or do an update?
  Do you have a screenshot of the last report that worked with the "Report" button?

  You are writing here in a public forum, we do not have access to your installation. Unfortunately, it is not possible to check your installation here in the public forum. Thank you for your understanding.

  Greetings and have a nice weekend

  Oui 0 Non

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