I cannot do this. I do not and never will get this renewal process. If I cannot talk to someone on the phone then please cancel me and do not bill my debit card since I cannot navigate your processes. My telephone number is 7xxxxxxxxxxx

Terminée

David Rumpf

• 13 mars 2022 10:50

Do not bill me for renewal since I cannot understand this crazy renewal process.  I just want the same as I've had.  Someone from Avira must call me and if they do I will renew.  David Rumpf 7xxxxxxxxxxx.  Thank you....

The phone number has been removed

Oui 0 Non

• 

  pascha45

  • 13 mars 2022 18:33
  • Modifié

  Hello David,

  For your safety, we have removed the phone number.

  You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

  Unfortunately, we do not have access to your customer account. The customer service can be reached via 

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  Please log in to your customer account with the email address you used to order the license. There you can call the support, or you can contact the support team directly using the links provided.
  We are sorry that we cannot fulfill your request for a callback. Here in the community, only a contact with publicly accessible contributions is possible.

  Many greetings and have a nice Sunday evening

  Oui 0 Non

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